Refund policy

Updated April 8, 2026

Terms of Service

These Terms and Conditions of Use (“Terms of Use”) apply to www.sxthelement.com (“the Website”) operated by SXTH Element Engineering LLC (collectively, “SXTH Element”). Please read these Terms of Use carefully before using the Website. By accessing the Website you consent to these Terms of Use and other applicable law. Please do not use the Website if you do not agree with these Terms of Use. SXTH Element reserves the right to alter or modify these Terms of Use at any time. You agree to periodically review the Terms of Use of this Website and agree that your continued use of the Website constitutes your consent to the latest modified Terms of Use.

 

INTELLECTUAL PROPERTY

All Content in the Website is owned by SXTH Element. “Content” includes, but is not limited to all text, graphics or code herein. Content is copyrighted as a collective work under copyright laws of the United States and other applicable copyright laws. Subject to the limitation and restrictions stated herein, you may view, play, print and download content, including audio and video content, for personal and non-commercial use only, or to place an order with SXTH Element for the purchase of SXTH Element products. All other uses, including, but not limited to the reproduction, distribution, display or transmission of the Content is strictly prohibited, unless authorized in writing by SXTH Element.

 

TRADEMARKS

All trademarks, service marks and trade names of SXTH Element used herein, including, but not limited to the SXTH Element names and the SXTH Element logos are trademarks or registered trademarks of SXTH Element and may not be used without the express written permission of SXTH Element. All other intellectual property in the Website, including, but not limited to patents, issued or pending, is the sole property of SXTH Element and/or its licensors.

 

PRIVACY

SXTH Element takes the privacy of the users’ of its website seriously and is committed to its safeguarding. Privacy terms in connection to the Website are described in our Privacy Policy.

 

PRODUCT ORDERS

SXTH Element reserves the right to change the descriptions, specifications, and prices of the products offered on the Website without notice and at any time. SXTH Element does not guarantee that product descriptions, specifications and prices of products are accurate, complete or current at all times. Products may not be available for delivery to your country or state of residence.

Products ordered through the Website are subject to acceptance by SXTH Element at its sole discretion. SXTH Element may refuse to accept or may cancel any product order, whether or not confirmed, for any or no reason, in its sole discretion, and without liability to the purchaser or any third party. If a purchaser’s credit card has been charged for an order that is subsequently cancelled by SXTH Element, SXTH Element shall issue a credit to your credit card account.

The part(s) SXTH Element provides have been designed and are intended for off-highway application only. Federal and State laws prohibit the removal, modification, or rendering of any device of design affecting vehicle emissions or safety in a vehicle used on public highways. Installation of SXTH Element part(s) may void the warranty coverage, if any, on your vehicle. Except as otherwise specified, set forth herein: Buyer acknowledges that they have not relied on any representation by us in making this contract. Payment, Shipping and Billing Addresses must all correlate. VPN's must be switched off when placing an order to not disguise your IP address to a separate location. If a payment is made for an order with an IP address that does not match the Billing and Shipping addresses, SXTH Element reserves the right to cancel your order without notice.

 

RISK OF LOSS

Risk of loss and title for all products purchased from SXTH Element will pass to you upon SXTH Element’s transfer of such products to the product's carrier. Insurance can be added through the Checkout Screen via the shipping method. Denial of insurance options confirms that you are accepting responsibility for the value of the package beyond $200 once it leaves our facility. Shipping insurance is different from warranties.

 

LINKS TO THIRD PARTIES

For your convenience, links to websites owned by third parties may be provided on the Website from time to time. These links take you outside SXTH Element’s service and off of the Website. The sites you can link to have their own separate privacy policy and although SXTH Element seeks to protect the integrity of its Website, SXTH Element is not responsible and cannot be held liable for the content and activities of these sites.

 

USER GENERATED CONTENT

SXTH Element does not, and you agree that SXTH Element has no obligation to, review the communications, materials, information, opinions, and other content posted and/or submitted by users accessing the Website. SXTH Element is merely acting as a passive conduit for such distribution and is not undertaking any obligation or liability relating to any User Generated Content or activities of users on the website. SXTH Element reserves the right to alter, edit, refuse to post or remove any such User Generated Content, in whole or in part, for any reason or for no reason.

 

USE OF INFORMATION SUBMITTED

You agree that SXTH Element is free to use any comments, information, designs, ideas, or other content contained in any User Generated Content posted by you to the Website without notice, compensation or acknowledgement to you for any purpose whatsoever, including, but not limited to, developing, manufacturing and marketing products and services.

 

DISCLAIMER OF WARRANTIES

WEBSITE

THE WEBSITE AND ANY INFORMATION, CONTENT, OR MATERIALS ON THE WEBSITE ARE PROVIDED “AS IS” AND WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMISSIBLE PURSUANT TO APPLICABLE LAW, SXTH ELEMENT DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OR MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT.

LIMITATION OF LIABILITY

SXTH ELEMENT WILL NOT BE LIABLE FOR DAMAGES OR INJURY CAUSED BY THE WEBSITE OR ANY CONTENT ON THE SITES, INCLUDING, BUT NOT LIMITED TO, ANY ERROR, OMISSION, INTERRUPTION, DEFECT, DELAY IN OPERATION OR TRANSMISSION, FAILURE OF PERFORMANCE OR COMPUTER VIRUS.

CLAIMS FOR WARRANTIES

To submit a warranty claim on a product visit our Warranties Page and fill out the form on said page. We will determine if this claim is warrantable or not and inform you via email. Acceptable claims will require the customer to send the affected product to us to be inspected. Warranties are only available for the original purchaser.

AUTOMOTIVE PRODUCTS

All New, SXTH Element non-wear automotive parts come with a limited lifetime warranty against defects in workmanship or base materials for the original purchaser for the production lifetime of the product (excludes clearance items). This warranty only applies to products that were designed and fabricated by SXTH Element. Any modification, misuse or incorrect installation of SXTH Element's products will void the warranty. SXTH Element takes no responsibility for any damage that may be caused by the installation of our products or the disassembly of our products. All units returned for warranty consideration must be shipped freight prepaid.

COATINGS ON PARTS

Powder, anodize and all other coatings are warrantable up to 180 days after shipping. This includes resin coatings on carbon fiber parts. The warranty period will not be extended if we repair or replace the Product.

SOFT MATERIALS

APPAREL/MERCHANDISE

No warranty is expressed or implied on merchandise or apparel items.

LEATHER COVERS AND OTHER NON-HARD MATERIALS

All leather covering or soft materials should be inspected by the recipient. Any scratches, punctures, loose threads, etc. should be reported in our warranty form within 7 days of receipt.

STEERING WHEELS

All steering wheels are warrantied for their individual parts. The carbon fiber elements are warrantied to a maximum of 5 years from purchase date. The leather and other parts are warrantied to a maximum of 1 year from purchase date.

AIR FILTERS

This warranty lasts for One-Year from the date of purchase. Coverage applies only to the original purchaser of the Product and is non-transferable.

TURBOCHARGERS

All OEM remanufactured turbochargers and turbocharger cartridge assemblies supplied by SXTH Element are warranted to be free from defects in workmanship and materials for a period of twelve (12) months from the date of end-user purchase.

OEM REPLACEMENT PARTS

SXTH Element Engineering does not offer any type of express or implied warranty coverage for any Product purchased on the Website that is a product of Hyundai MOBIS, Hyundai N Performance or other OEM branded product.

MISCELLANEOUS

Your use of the Website shall be governed by the laws of the State of South Carolina, USA. Any and all disputes, claims and legal proceedings shall be resolved exclusively in the state or federal courts located in Spartanburg, SC.

 

MISSING ITEMS FROM PRODUCTS

If you receive an item that is missing something or are missing part of your order, send us an email at csr@sxthelement.com within 60 days of delivery. After this time period, the missing parts will need to be purchased.

 

PRICING

All prices are subject to change without notice. Glitches in pricing or any other flaw in pricing may or may not be honored by SXTH Element at the time of order fulfillment.

 

SALE EVENTS

A Sale Event will always have a start and end time and date. Only purchases made within this time frame are eligible for Sale Event pricing or specials. All sales events take place in Eastern Standard Time (EST).

 

METHOD OF PAYMENT

All sales will be paid using credit card, Apple Pay, Google Pay, Amazon Pay, Klarna, Affirm or PayPal unless other arrangements are made at SXTH Element's management discretion.

 

CANCELLATIONS

After you make a purchase with SXTH Element you have the option of cancelling your order prior to shipping. Once a package has been shipped it can no longer be cancelled. Customer must submit their cancellation request in writing and allow 5 business days to process the request.