To make a return, follow the steps below:
All returns subject to 20% restocking fee. Shipping from anywhere outside of the U.S. will need to be covered by the purchaser.
- For those with an account, you can request a return inside of the order in your account. Once submitted, we will review the request for a valid timeframe and information. No returns will be accepted on Custom Ordered Products, electronics, closeout/clearance items. No returns will be accepted after 60 days from ship date. Return labels can be generated up to 50 days from ship date.
- Ensure your products are in new condition and in their original packaging. Those that are not will not be accepted. Damaged/installed products will be returned to you at your cost or destroyed with no option of refund.
- Take your package to either FedEx, UPS or the United States Post Office for dropoff, depending on the label that is printed.
These, and other details can be found in our Refunds Policy.