Contact Us

Contact SXTH Element Engineering

In need of some help during your shopping experience? Do you need to contact us regarding a warranty claim or an issue with your product? Please select the option below that best fits your current needs so we can direct you to the appropriate channel.

You can also schedule a call with one of our Customer Service or Sales Teams using the Calendar scheduling below.

We are always happy to help you get the right part for your vehicle

Sometimes finding the right combination can be difficult and we are here to help.

For help with your sale, please contact our sales department by email at sales@sxthelement.com or by phone at 864-251-5290.

Please be aware that questions regarding separate shipments for dropship items will not be answered if the timeframe between you ordering and the maximum build-to-order time has not passed.  If your item's code starts with DSI- then your item will ship separately; and if it is a custom item, then it will ship according to the timeframe on the product's page. Please allow this time frame to pass before inquiring about the status of the shipment.

Please also be aware that the following questions will not be answered to allow our Sales Team the time to handle pertinent requests:

  • Questions about stock status (sign up for In Stock Notifications under each product).
  • Release dates for upcoming products.

To file a warranty claim, please fill out the form below

One of our representatives will contact you within 3 business days.

Please note that not every product contains a lifetime warranty. Certain aspects of parts are not warrantable past a specific period of time. You can find out more about our warranties on our Terms and Conditions page.

We understand that not everything can be perfect, as much as we would like it to be.

For those times that something didn't go perfectly, please contact us at csr@sxthelement.com. We will do our best to fix your issue and improve your experience.

Please be aware that questions regarding separate shipments for dropship items will not be answered if the timeframe between you ordering and the maximum build-to-order time has not passed. If your item's code starts with DSI- then your item will ship separately; and if it is a custom item, then it will ship according to the timeframe on the product's page. Please allow this time frame to pass before inquiring about the status of the shipment.

Please also be aware that the following questions will not be answered to allow our Customer Service Team the time to handle pertinent requests:

  • Questions about stock status (sign up for In Stock Notifications under each product).
  • Release dates for upcoming products.

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